All help articles
Every help-centre article in one alphabetical list. 21 articles in total.
- Changing your delivery addressYour Claim · Your Portal
- How do I login to my portal?Your Claim · Your Portal
- How do I retrieve my label?Sending Your Device · Postage & Collection
- How do I schedule a collection?Sending Your Device · Postage & Collection
- How long will it take to receive my replacement device?Your Claim · Time Scales
- How long will my repair take?Your Claim · Time Scales
- How long will the diagnostics take?Your Claim · Time Scales
- How to contact usYour Claim · Warranty & Contact
- How to package and send your deviceSending Your Device · Postage & Collection
- How will I know you've received my device?Sending Your Device · Postage & Collection
- I haven't heard from youYour Claim · Your Portal
- iCloud / Find my iPhone and Google / Samsung Account LocksSending Your Device · Preparing your device
- Return InstructionsYour Claim · Warranty & Contact
- SIM CardsSending Your Device · Preparing your device
- Updates on your claimYour Claim · Your Portal
- What do I need to include with my device when sending it?Sending Your Device · Preparing your device
- Where is my nearest drop off location?Sending Your Device · Postage & Collection
- Your AccessoriesSending Your Device · Preparing your device
- Your DataSending Your Device · Preparing your device
- Your passcode lockSending Your Device · Preparing your device
- Your WarrantyYour Claim · Warranty & Contact