We don't require any accessories, SIM cards, memory cards or anything else except the device complete with it's battery.
We would recommend adding a 'From' address on the packaging so that if the parcel has any problems in the couriers network they can return it to you. We can use the from address to allocate your device to your claim in the instance we can't match the serial or IMEI number.
In the instance your device is damaged and does not turn on / can't be used please include the claim reference inside the packaging so that we can allocate your device to your claim upon arrival.
We will not be held liable for any items that are not returned with your device - beyond your device itself.