How long will my repair take?

From the point of authorisation by your insurance company we allow an estimated 1-5 whole working days to complete your repair.

Please note that Saturdays, Sundays and bank holidays are not treated as working days. 

If your device requires parts to be sourced then this can delay the repair.

The easiest way for you to receive an update on your claim at this point is to check your portal.

Have more questions? Submit a request