• COVID-19 Update
  • Support
  • Policy Holder Login

Sending Your Device

Accessories, SIM Cards and Your Data

  • Your passcode lock
  • What do I need to include with my device when sending it?
  • How to package and send your device
  • SIM Cards
  • Your Accessories
  • Your Data

Your Portal

  • I haven't heard from you
  • Updates on your claim
  • Where is my nearest drop off location?
  • How do I schedule a collection?
  • How will I know you've received my device?
  • How do I retrieve my label?
See all 7 articles

Your Claim

Time Scales

  • LATEST UPDATE: COVID-19
  • Changing your delivery address
  • iCloud / Find my iPhone and Google / Samsung Account Locks
  • Updates on your claim
  • How long will the diagnostics take?
  • How long will my repair take?
See all 8 articles

Contact Us

  • How to contact us

quick link

  • Privacy Policy
  • Terms & Conditions
  • Acceptable Use Policy
  • Terms of Website Use

Contact Us

Support: claims@mmi.services

Privacy: privacy@mmi.services

All Rights Reserved 2020 MMI